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Go Dental FAQs

Decades of Helping Patients throughout the Entire Santa Clarita Valley

Get answers to your dental questions here. Go Dental has been in business for 20 years helping our patients take care of their smile and stay on top of their oral health. After speaking our patients, we’ve created a list of common questions people have. If you ever would like something added to this list, please feel free to contact us — your Valencia dentist — via phone, email, or through our online contact form.

Dial (661) 535-0100or contact us onlineto schedule your visit with Go Dental.

What do I do if my crown comes out?

This is the most common emergency call we get. You don’t need to panic. Simply put the crown in a safe place and see us the next morning. It may be sensitive, but you are not doing any harm to the tooth if it is exposed.

When you come into our office, we will try to cement it back in place. It is important to see us the next day so that the tooth is not left uncovered too long.

If you are unable to see us the next day, please follow these steps:

  • Put the crown in a safe place. Do not put it back into your mouth without cement — you could swallow it by accident.
  • If you need the crown to be secure for 24 hours or less, purchase a denture adhesive such as PoliGrip or Fixodent. If you need the crown to be secure for longer periods, purchase a temporary crown cement such as Dentemp or Dentek.
  • First try to fit the crown without any adhesive to make sure you know how to orient it in your mouth. Some people find it helpful to mark the outside of the crown (the part that faces the cheek) with a pencil. This will show you how to position your crown when you have it filled with cement.

If you have a denture adhesive, simply dry the inside of the crown and tooth with a tissue. Place a little adhesive in the crown and place it in the correct position in the mouth. Bite down on it to assure it is in the right place.

Sometimes, temporary crowns come out because they are designed to do so easily. If you have purchased temporary crown cement, follow the directions included in the kit. When mixing a powder and a liquid, be sure that the resulting mixture is the constancy of runny toothpaste — not too thick — or the crown will be very difficult to remove. Place a little adhesive in the crown and place it in the correct position in the mouth. Bite down on it to assure it is in the right place.

What do I do if my tooth breaks?

There is no feeling more disturbing than feeling something crack in your mouth, but you don’t need to panic. The broken tooth may be part of a crown you have, part of a filling, or part of a tooth. In any case, Go Dental is here to help you.

The first thing you need to do is assess the damage. It is common to have cold sensitivity on a newly broken tooth. This doesn’t necessarily mean you will need a lot of dental work. If it doesn’t hurt at all when you breathe in, schedule an appointment at your earliest convenience.

If the tooth does hurt when you breathe in or you notice bleeding coming from the center of the tooth, call us immediately at (661) 535-0100 and press the prompt for a dental emergency. This may be pulpal exposure and will require immediate attention.

What does it mean when I wake up with a swollen face?

If you wake up with a swollen face or if your face begins to swell and you have not had any recent trauma, it could be a sign that you have an infection coming from one of your teeth. You should call the office to arrange to have an examination from one of our Valencia dentists to determine where the infection is coming from.

If the office is not open, please page the dentist on call. We may choose to prescribe an antibiotic to address the infection until we can see you in the office. If the swelling is painful and you are able to take an anti-inflammatory (Advil®, Motrin®, etc.), 600-800 mg of ibuprofen will reduce the pain and may help the swelling go down. However, you should not wait for the swelling to go away on its own. Facial swelling without trauma rarely goes away on its own and can worsen rapidly.

What do I do if I chip my teeth in an accident?

First, please make sure that your teeth are really the biggest problem you have right now. If you have been struck in the head or face or if you have lost consciousness for any period of time, you should be assessed by a physician immediately.

If your teeth have moved noticeably or just don’t feel right, please see the section on “What if I’m in an accident and my bite doesn’t feel right?”

If your teeth are not painful and there is no bleeding, you probably have not done any irreversible damage to the teeth. You should call the office to arrange to have an examination from one of our Valencia dentists determine the exact extent of the damage.

If the teeth are painful, sensitive, or bleeding, contact our office as soon as possible. It is possible that you have damaged the nerve inside the tooth and/or the bone surrounding the root. We can determine the extent of the damage and provide treatment to minimize the pain associated with the trauma. Once you are out of pain, we’ll discuss what can be done to save and/or restore the tooth.

What if I’m in an accident and my bite doesn’t feel right?

If you have any teeth that are noticeably out of place, or even if your bite feels funny, you should call the office to arrange to have an examination from one of our Valencia dentists. You can also page the dentist on call if it is after hours.

If your bite has shifted, it can indicate damage to the teeth or surrounding bone, and you may need treatment to ensure that the shift does not become permanent. After speaking to you and/or doing an examination, we can determine what treatment is appropriate, if any.

What do we do if my child or I knocks a permanent tooth out?

If your child was struck in the head or lost consciousness for any period of time, you should have them assessed by a physician immediately. If you are not sure whether it is a baby tooth or a permanent tooth, please follow the instructions for “My kid knocked out one of their baby teeth. Do I need to do anything?”

You may first attempt to replace the tooth into the socket, but make sure it faces the right direction once it’s back in. If you are not sure how the tooth should go in or you cannot replace the tooth yourself, keep the tooth moist and bring it to our office. If available, transport the tooth in a cup of milk. If this is not possible, keep the tooth moist in water.

Do not clean the tooth off or soak it in rubbing alcohol. Call the office at (661) 535-0100 to arrange to have an examination from one of our Valencia dentists or to page the dentist on call if it is after hours.

If the tooth was knocked in or is crooked, you can try to gently move it back into the correct position and hold it there until a dentist can examine the tooth. If you cannot gently move the tooth back in to place, call the office to arrange to have an examination from one of our Valencia dentists or to page the dentist on call if it is after hours.

An ice pack applied to the area will help to control any swelling. If your child is able to take ibuprofen, a dose of children’s ibuprofen (Advil®, Motrin®, etc.) will help control any pain and may help to limit inflammation in the area.

My kid knocked out one of their baby teeth. Do I need to do anything?

First, please make sure that the teeth are really the biggest problem your child has right now. If he or she has been struck in the head or face or lost consciousness for any period of time, you should have him or her assessed by a physician immediately.

If you are not sure whether it is a baby tooth or a permanent tooth, place the tooth in a glass of milk, or, if your child is old enough to avoid swallowing it, place it under their tongue. Call the office to arrange to have an examination from one of our Valencia dentists or to page the dentist on call if it is after hours.

If you are certain that it is a baby tooth, you should call the office to arrange to have an examination from one of our Valencia dentists to determine whether there was any damage to the surrounding bone or to the developing permanent tooth.

Unless you are certain that it is a permanent tooth, do not attempt to place the tooth back in the socket. Replacing a baby tooth can damage the developing permanent tooth inside the jaw.

An ice pack applied to the area will help to control any swelling. If your child is able to take ibuprofen, a dose of children’s ibuprofen (Advil®, Motrin®, etc.) will help control any pain and may help to limit inflammation in the area.

My teeth are really sensitive during whitening. Is this normal, and is there anything to treat this?

This is the most common complication of the tooth whitening process. Typically, you may experience cold sensitivity and possibly a low grade throbbing especially right after the solution is removed from the teeth. Do not worry, this is a temporary condition and will subside in time.

If the sensitivity continues and you are not in a position to come in and see us, go to your drug store or supermarket and pick up some Sensodyne® toothpaste. Place a little toothpaste on the tip of your finger and rub it onto the sensitive teeth.

I’m not sure how to whiten my teeth. Are there any instructions?

So you got so excited about finally whitening your teeth that you can’t remember a single thing we said about applying it? No worries, we are always here for you no matter what.

Prior to applying the solution, brush and floss your teeth. Make sure you have at least an hour where you can keep the trays in your mouth.

The tendency is to put too much solution into the trays. You’ll know the minute you do this because when you put it in your mouth, the solution floods all over your mouth. Generally, we tell patients to put a dot solution on the facial surface of the each tooth in your tray. When you place it in your mouth, the solution will spread over the tooth structure. Do not worry if you see bubbles. The solution is designed to be attracted to tooth structure – it will lighten even those spots you cannot see in your mouth.

Leave the trays in for an hour to an hour and 15 minutes. The solution has done all the lightening it can do in this time and keeping the trays in any longer than this will not lighten the teeth any more. Do not fall asleep with the solution in your mouth, this will cause you to have sensitivity and not lighten your teeth any further.

If you have completed your hour and would like to try to lighten some more you can do this provided you have no cold sensitivity. Wipe the tray, dry off with a paper towel, and reapply a fresh coat of solution to the trays. Repeat the process above for another hour.

I have a toothache. What should I do?

Common symptoms of a toothache include a constant dull throb, nighttime waking, lingering hot or cold sensitivity, and facial swelling.

If you are a patient of our practice, call us and we would like to see you that day. If it is after hours, please page us on our emergency line and we will get back to you right away.

Acetaminophen (Tylenol®) or Ibuprofen (Advil®) will help as will cold ice packs. Anbesol® may help for 10-15 minutes but not much longer than that. It is important to contact us so this does not turn into a life threatening situation.

I’m pregnant and my gums are bleeding. Is this normal and what can I do to fix this?

We recommend shortening your hygiene recall to every 3 months if you are pregnant. It is very common to have bleeding, swelling, and even loss of bone during your pregnancy. Unfortunately, some of the damage that is done to your gums during pregnancy is not reversible.

We find that it is a natural tendency to not brush or to brush sparingly when patients notice bleeding starting. However, when you notice bleeding while you are pregnant, you need to be extra diligent to keep your teeth clean.

Dentists scare me to death. What can be done for me so I’m not so terrified?

To help you confront your fears, we have several different options available to you. Our office has nitrous oxide built in so you can relax through your appointments. If you feel a little more anxious, we offer oral sedation dentistry — sometimes called twilight sleep — to help you get through the more stressful moments. If you need a full anesthesiologist, we are fortunate to work with the UCLA Dental Anesthesiology group lead by world renowned Dr. Ugala and Dr. Quinn.

If you are scared of going to the dentist, it probably means that you don’t go to the dentist as often as you should. This can worsen your oral problems and lead to more involved procedures.

Our goal is to see you for your bi-yearly cleanings — that’s it. We encourage you to visit us, get whatever dental issues you have resolved, and see us twice a year for your gentle dental cleanings.


We understand your fears and we will do everything we can to make your experience with us an incredible one.

One or more of my teeth are beginning to loosen. What should I do?

This can be a temporary issue or it may be a sign of periodontal disease. We advise you to schedule an appointment with us so we can help determine what the cause of the loosening is. Oftentimes, with proper treatment, we can avoid losing any teeth.

Any suggestions for relief now that my wisdom teeth are coming in?

Unfortunately, it hurts a lot. It’s exactly what babies feel like when they are teething. You may experience headaches and sometimes even have a slight fever as your wisdom teeth start to erupt. Your face may swell a bit in the area of the wisdom tooth, and you will have some tenderness to touch inside your mouth around the tooth site.

The best thing to do is to put a cold pack on the outside of the face. If the throbbing is severe, Acetaminophen (Tylenol®) or Ibuprofen (Advil®) may be taken orally. Do not dissolve the medication over the painful area — just swallow the medication as you normally would. Over the counter products such as Anbesol® may help for 10 – 15 minutes, but the effect is limited.

If you feel you would like to speak to one of the doctors during non-business hours, call us at (661) 535-0100 and the doctor on call will be happy to speak to you. Otherwise, call our office during business hours to make an appointment so we can evaluate the area and determine if your wisdom teeth need to be taken out.

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